Personalizing the Customer’s In-Store Experience With Customer Engagement Technology (Infographic)

20 January in Business, Customer Engagement, Customer Experience, Customer Loyalty, Infographics, Mobile Apps, Omni-Channel, Online, Point of Sale, POS Retail, Retail, Retail Trends, Shopping, Social Media, Technology

For the past twenty years or so, small and medium-sized brick and mortar retailers have been forced to change how they do business. Retail giants such as Wal Mart and Target have established their very large footprints in thousands of locations around the U.S., forcing...