Managed Services

  • Managed Point-of-Sale
  • Cloud Server Provisioning
  • PCI-DSS Secure Environment
  • Secure Backup & Storage
  • Managed Workstations
  • Antivirus Protection
  • Enterprise Document & File Sharing

Retail Point of Sale Systems

  • NCR Counterpoint POS
  • NCR Network & Security
  • NCR Secure Payment Services
  • Magento Ecommerce
  • Email Marketing
  • Mobile & Tablet POS
  • Reservations & Ticketing
  • Service & Dispatch

Professional Services

  • Point-of-Sale Integration
  • Ecommerce Integration
  • Custom ERP/CRM Interfaces
  • Email Marketing
  • Loyalty & Reward Programs
  • Project Mgmt & Consulting
  • Support & Training
  • Equipment Rentals, Repairs & Sales

Who We Are

 

C&K Systems provides superior management and support of IT network-based services, applications and equipment to over 2000 users and more than 650 retail stores throughout the U.S., U.K. and Canada. In addition to providing world-class managed services, C&K offers a comprehensive suite of award winning omni-channel retail solutions and services designed to help small and medium-sized specialty retailers increase profitability and operations efficiency, and enhance their customer’s shopping experience.

 

C&K’s products and services include: NCR Counterpoint point of sale (POS) solutions, mobile POS solutions, integrated eCommerce solutions, custom reporting, custom mobile/web application development, 3rd party systems integration development and world class training—all backed by 24×7 customer support.

Our History

 

C&K Systems was founded in 1989 and we are celebrating our 25th year in business. C&K has grown to near 50 employees and provides a suite of omni-channel solutions from the industries top providers including: NCR Counterpoint.

 

Specialty retail covers a broad spectrum of retailers including thrift, apparel and footwear, lawn and garden, liquor, and gift to name a very few. Our staff is made up of seasoned professionals with hundreds of years combined experience in retail technology and operations.

 

Our ability to develop integrations to hundreds of applications and to customize and create applications to a unique industry is one of our key strengths as no two specialty retailers are exactly alike.

 

In 2001 C&K began its managed services initiative with its own infrastructure, today over 1500 users are hosted and managed at our Richmond NOC at PEAK 10, a tier one hosting facility. C&K has built its reputation by being an industry leading technology company offering highly sought after products, turnkey cloud services optimized for retail applications and delivered and supported by retail industry experts.

 

In 2011 C&K improved its help desk operations to meet our customers service needs by providing 24x7x365 coverage. C&K Systems is the premier specialty retail solutions provider in the Southeastern United States.

“Partners For Life”

 

We are outstanding people whose mission is to make a personal difference every day in our customers’ success. Our goal is to provide retailers innovative technology solutions, backed by best of industry life cycle service and support. Our motto is “Partners for Life.”

 

Our technology and service solutions enable Retail businesses to operate more efficiently and profitably. We give our customers a clear competitive advantage with our high quality products and services. We continually strengthen our values-based, leadership-centered culture, with outstanding people and an environment that nurtures trust where all employees participate in the company’s success. We strive for growth and profit to provide a healthy return to give us the flexibility and independence to execute our Mission.

 

We Get It. . . .

 

We know that your level of satisfaction is in direct correlation to our success. Our staff takes great pride in the level of service we deliver, that is why it has been and always will be our #1 priority. Our goal is to maintain the most experienced, expansive and robust support department in our channel.

Core Values

 

C&K’s core values are “passion and integrity” and are built with excellenceinnovation and teamwork.

Merely stating our core values means nothing; only by our actions do we make them real. To earn the trust of our customers, our peers and ourselves, we will do more than simply state our values —- we will live them as well.  We are accountable for our words, for our commitments and for our actions.

 

 Excellence

  • Build knowledge
  • Demonstrate thought leadership
  • Be accountable
  • Have a sense of urgency
  • Seek efficiencies

 

 Innovation

  • Invent
  • Be creative
  • Embrace change
  • Build on success
  • Learn from failure

 

 Teamwork

  • Commit to the success of others
  • Share expertise
  • Respect differences
  • Have a sense of humor
  • Celebrate victory

We’re An Award-Winning Company

We were recently named to the Inc. 5000 for the fifth year in a row as one of the fastest-growing, privately-held technology companies in the United States by Inc. Magazine. Being named to the Inc. 5000 five times in a row earned us a spot on the Inc. Honor Roll– a distinction only given the a handful of companies over the past 25 years.

 

In addition to being recognized by Inc. Magazine, we were also recently named to both Lead 411’s Tech 200 list of fastest-growing technology companies and Nine Lives Media’s MSPmentor 501 global edition list as one of the world’s top managed services providers.

Learn More
  • NCR CounterpointNCR Counterpoint
  • Gateway TicketingGateway Ticketing
  • InteractOneInteractOne
20

20 + Awards Won

500

500+ Happy Customers

3000

3000+ Retail Stores

7000

7000+ Point of Sale Users

Why Choose Us?

Experience

There’s something to be said about a company who’s been in business for 25 years. In fact, it’s rare to find resellers with that kind of stability and longevity. Our stability is the result of our experience; experience that comes from working with the specialty retail industry’s best and brightest.

Loyalty

Our staff is relationship-driven and customer-oriented. Every employee treats our customers like family and friends and are a dedicated and loyal part of their management team.

Product Selection

From retail point of sale systems, to integrated eCommerce solutions, to customer engagement technology, all the way down to a secure server environment to manage your data; C&K Systems has everything a retailer needs to efficiently and effectively manage their operations.

Service

We understand the need for service does not always happen during normal business hours, which is why we always have certified technicians on call around-the-clock to assist you with any support issues that may arise.

Creativity & Innovation

Whether it’s through our customer engagement technology such as digital signage, or through our retail automation systems, we are constantly looking for creative and innovative ways to give our customers the edge in their specialty retail niche.

Consultative Approach

We take a consultative approach in guiding our customers to making the best decisions for their business. From purchasing the right products, to planning, to implementation, our staff will assist you with the retail industry’s best practices.

Training

Training is not a single event, but instead should be viewed as on-going investment in the skillset of your management and staff. We have certified POS software trainers who are skilled business analysts that understand how to configure software applications to drive maximum benefit to your business and increase your ROI.

Quality

Simply put, there aren’t too many value-added retail technology solutions providers who do what we do. The solutions we offer are robust, adaptive, innovative, and widely regarded as the industry’s best. The quality of our products & services are backed by the nation’s top awards and honors.

Growth

Both Inc. Magazine and Lead 411 as one of the fastest-growing technology companies in the U.S have recently recognized us. But we’re not stopping there. We’re constantly expanding our product & service offerings, growing our infrastructure, and adding new employees to service the needs of our customers.

To learn more about the omni-channel retail solutions C&K has to offer, visit www.cksystem.com.